Online Review Management Services to Build & Protect Your Reputation

Unlock the Power of Online Reviews

Over 99% of American consumers read online reviews before making purchases. It’s more important than ever to nurture your online reputation for the health of your business.
When someone searches for “service near me,” your rating and reviews do the selling. We provide online review management services that help you get more great reviews and protect your reputation without adding work to your day.

Business owner smiling and opening her restaurants doors with 3 5 star reviews floating around it

Why Reviews Matter for Your Business

The Impact of Online Reviews

Strong reviews don’t happen by accident. The right online review management service helps you earn trust, stand out in search, and win more customers.

%

of Customers won't choose businesses with less than 4 stars

%

of Consumers trust online reviews as much as personal recommendations

%

of Customers read reviews before making a purchase

More Revenue generated by businesses with better reviews

Choose Your Perfect Reviews Solution

Our online customer review management services give you two ways to stay on top of your reputation: do it yourself with smart tools or hand it off to our team. Enjoy stronger ratings, more customers, and better brand trust, no matter what you choose.

Icon of a AI helping gather reviews for a customer

AI-Powered Software

Stop Chasing Reviews: The Easy Way to Five-Star Feedback.

Send review requests by text and email, follow up automatically, and keep an eye on new reviews so nothing slips through the cracks. AI Review management makes it easy to request, monitor, and manage reviews.

 

Review Generation

Send review requests with email and SMS Text messages

Reputation Monitoring

Get alerted when new reviews come in so you can take action and respond if needed

Review Reminders

Automated, friendly reminders help happy customers leave you a 5-star review

Integrated Platforms

Google Facebook
Icon showing a ZipLocal Employee working with ai to help manage a customers reviews

Fully Managed Service

Let us handle your reviews so you can focus on running your business.

The easy choice for a complete, hands-off online review management service— let the agency with a track record of marketing experience handle this time-intensive process.

Review Requests

We send review requests to your customers by text and email to help you build steady, recent feedback. Improve your review presence and build trust to attract new customers.

Review Monitoring

We track customer feedback across various platforms, respond to reviews, and address concerns in real-time.

Review Response

Our team responds to all your online reviews promptly and professionally, including negative reviews. We help you create a consistent voice and improve customer satisfaction through active engagement and response.

Dashboard & Reporting

Access your review data anytime through our user-friendly platform.

Customer Experience Insights

Monitor trends in your customers’ feedback to address issues before they escalate. For example, a roofing contractor noticing an increase in reviews about delayed services can take action to improve scheduling and communication.

See What Our Customer Are Saying

Posted on Google Google
Ron West profile picture
Ron West
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I'm impressed so far with their services. The whole team is so easy the work with and very responsive considering I'm not their only customer. I really like what I see so far for our website.
Posted on Google Google
Donna Stanton profile picture
Donna Stanton
76 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin is very knowledgeable with immense patience for a non techy person!
Posted on Google Google
David Duarte profile picture
David Duarte
91 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Zip Local does a great job for our business there team of experts in advertising do a great job I would recommend them to any one in business Dave CEO Ravalli Glass CO
Posted on Google Google
Katie Allen profile picture
Katie Allen
118 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Zip local has been great to work with. Their team is responsive and knowledgeable.
Posted on Google Google
Donna Urban profile picture
Donna Urban
139 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been clients of Ziplocal for 6 years. We've not only found Ziplocal to be incredibly accommodating with our needs, but just as patient and professional. Their team has made the process of developing and updating our website easy and effective. Their responsiveness is one of things I appreciate most. I highly recommend Ziplocal!
Posted on Google Google
Garrett Stokes profile picture
Garrett Stokes
179 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin was very helpful when I comes to SEO and websites
Posted on Google Google
Kassi Plummer profile picture
Kassi Plummer
180 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin was informative about seo website and advertisement! We appreciate him and his expertise so much!
Posted on Google Google
Angela Brown (Nana) profile picture
Angela Brown (Nana)
181 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I love how quick they respond. I appreciate the at least yearly report and time for questions and answers.
Posted on Google Google
Samuel Parkinson profile picture
Samuel Parkinson
182 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin is the MAN! The seo websites and digital marketing he does is legit. Would highly recommend
Posted on Google Google
Kori W profile picture
Kori W
182 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Austin is great— super conscientious and remembers the little details.

Are you struggling with any of these issues?

Poor Review Scores?

SOLUTION: Get more reviews from your silent majority of satisfied customers by automating review requests and follow-ups.

Low Review Count?

SOLUTION: Easily automate your review generation using our dashboard’s email and text requests.

Struggling To Get New Reviews?

SOLUTION: We provide the tools and support to help our customers get more reviews, keeping your Google Business Profile up-to-date.

Trouble Responding To Reviews?

SOLUTION: Our professional online reviews team provides a fully managed service, promptly responding to all your reviews. This ensures timely engagement with customer feedback and helps build a positive online reputation.

Unsure of How to Respond to Reviews?

SOLUTION: Our expert team is trained in the most current best practices for online review management and handles all feedback, positive or negative.

Have more questions? Check out our FAQs or talk to our team.

Why Choose ZipLocal For Your Review Management?

Ready to experience effortless online review management services and boost your online reputation? Our Fully Managed Service takes care of everything, from monitoring reviews to crafting professional responses. Our expert team has the experience to make your brand reputation shine, freeing up your time to focus on your business. Plus, we keep you informed every step of the way. Contact us today to learn more and take control of your online presence.