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Boost Your Business Reputation

With AI-Powered, Human Guided Reviews Management

Give your business a credibility boost by showcasing positive reviews from your customers by utilizing our Reviews Management tool!

The first step to get better results is to talk to one of our representatives!

some one looking at reviews on their Phone
5 star review Icon

Online reviews make or break your company’s reputation

Many customers won’t choose businesses with less than a 4-star rating and disregard outdated reviews. Ensure your business stands out with up-to-date, positive reviews through ZipLocal’s Review Management Service.

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57% of people won’t choose a business with less than a 4-star average rating.

40 is the average number of online reviews before people believe the average star rating is accurate.

%

85% of people think that online reviews older than three months are not relevant.

Reviews Management Options

Explore our Review Management Options to boost your business reputation. Choose our Fully Managed Reviews Service for expert handling of your reviews or access to our AI-powered software for efficient review management. Both options enhance your online presence and customer trust.

Icon showing a ZipLocal Employee working with ai to help manage a customers reviews

Fully Managed

Service

Choose our fully-managed review management solution so you can focus on running your business while we handle every aspect of your online reviews.

Icon of a AI helping gather reviews for a customer

AI-Powered

Software

Choose our AI-powered reviews management software so you can generate, monitor, and respond to reviews more effectively.

AI-Powered Software

Build Trust And Credibility Using Our Reviews Management Software

Streamline the review process, highlight genuine customer feedback, and maintain an impressive online presence effortlessly. Enjoy key advantages like:

AI-Powered

Simplify review management with advanced AI capabilities.

All-In-One

Generate, monitor, and respond to reviews from one streamlined and unified platform.

100+ Integrations

Keep tabs on hundreds of leading review sites from a single dashboard
Image of a women leaving a review and lots of reviews floating around her with and AI bot

Intergrated Platforms

Google
Facebook
Angi
Yelp
Thumbtack
TrustPilot
BBB

And More!

Google
Facebook
Angi
Thumbtack
BBB
Yelp
TrustPilot

And More!

Fully Managed Service

Let us handle your reviews so you can focus on running your business.

Our expert team takes care of generating, monitoring, and responding to reviews, ensuring your online reputation remains stellar. Enjoy peace of mind knowing that your customer feedback is in professional hands. Discover the steps involved in our comprehensive review management process below.

01 Review Generation

We send strategic email and text review requests to your customers to generate new reviews. Our goal is to improve your review presence and build trust to attract new customers.

02 Review Monitoring

Our AI-powered software tracks your brand mentions across multiple platforms. We highlight positive feedback and catch fake reviews that could hurt your reputation.

03 Review Response

Our team responds to all your online reviews promptly and professionally. We help you create a consistent voice and improve customer satisfaction through active engagement.

Phone with a request to leave a business a review
Phone with a request to leave a business a review
reviews dashboard mockup
reviews dashboard mockup

04 Review Removal

We identify and flag false or defamatory reviews. Our team works directly with review sites to remove harmful reviews.

05 Dashboard & Reporting

Access your review data anytime through our user-friendly platform. Receive a monthly dashboard with key metrics to track your progress.

06 Customer Experience Insights

Monitor trends in customer feedback to address issues before they escalate. For example, a roofing contractor noticing an increase in reviews about delayed services can take action to improve scheduling and communication.

Are you struggling with any of these issues?

Difficulty managing reviews, responding to negative feedback, or tracking customer sentiment? Our comprehensive review management solutions can help you tackle these challenges and enhance your online reputation.

Poor Review Scores

K
L

SOLUTION: Tap into the silent majority (happy customers who don’t leave reviews) by automating review requests and follow-up.

Not Enough Reviews

K
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SOLUTION: Automated review generation through strategic email and text requests and by CRM/POS integration.

No Recent Reviews

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SOLUTION: Continuous review solicitation to keep the review profile up-to-date.

Not Responding To Reviews

K
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SOLUTION: Fully managed service where our professional reviews team responds to reviews promptly.

Lack Of Expertise In Managing Reviews

K
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SOLUTION: Our expert review management team handles all aspects of reviews.

Fake or Harmful Reviews Impacting Reputation

K
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SOLUTION: Identification and removal of false or defamatory reviews through partnerships with review platforms.

How We’re Different

Fully Managed Service

Experience the ease of hands-off review management with our Fully Managed Service. Unlike other providers, we handle every aspect of review management for you, from generating and monitoring reviews to responding promptly and professionally.

Expert Team

Trust in the expertise of our dedicated team to manage reviews effectively and enhance your online reputation. With years of experience and a deep understanding of review dynamics, we ensure your brand shines in the digital landscape.

Time-Savings

Focus on what matters most—running your business. With our comprehensive review management services, you can leave the tedious task of monitoring and responding to reviews to us, freeing up your valuable time for other priorities.

Transparent Reporting

Stay informed and in control with our transparent reporting system. Access your review data easily and receive regular updates on the progress of your online reputation management efforts. With clear insights at your fingertips, you can make informed decisions to further strengthen your brand image.
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